Need help dc4 can't get good prints

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mgafney1
Posts: 5
Joined: Thu Feb 27, 2014 11:12 am

Need help dc4 can't get good prints

Post by mgafney1 » Fri Feb 19, 2016 12:13 pm

Been on the phone with summa even printing spot colors the lines are never straight always adds extra ink on a straight line prints like crazy the only thing it will print good is the demo file...I don't know how anyone is getting quality prints with this machine I'm in Florida
Thanks in advance
Mike

SIGN-RAVEN
Posts: 17
Joined: Thu Apr 16, 2009 7:16 am

Re: Need help dc4 can't get good prints

Post by SIGN-RAVEN » Sat Feb 20, 2016 11:16 am

I JUST WATCHED A VIDEO ON U-TUBE ABOUT THIS. CHECK YOUR RIBBON CASES AND SEE IF THE TAKE UP SIDE IS PULLING THE RIBBONS STRAIGHT. IF YOU HAVE RIBBONS THAT ARE MORE THAN 50% EMPTY. THE TAKE UP ROLL MIGHT BE FOLDING YOUR RIBBON BEFORE IT GETS TO THE PRINTHEAD WHILE YOUR PRINTING.....

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