Hi i have few problems with Summa dc4sx print/cut
1. when printing there is square 1x1cm with no print in one color randomly placed on print - just missing print in one color
2. when cutting there is some parts of lines that doesnt cut, for example when i have square 2x2cm there is on one side 5mm that didnt cut.
Can please someone help
BTW i`m sending jobs from AI CC to Color Control and then print
Thank you
Problems with Summ DC4sx, please help
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- Posts: 23
- Joined: Tue Sep 07, 2010 7:44 pm
Re: Problems with Summ DC4sx, please help
Good morning,
I would assume both of these issues are due to file prep. If you could email me the files you used in these examples along with a photo of the finished print with the errors I can likely get this resolved for you. My email is philj@airmark. FYI, we are the only distributor for the DC Series printers and have support techs well versed on those machines if you end up needing help.
I will keep an eye out for your email.
Best regards,
Phil Johnson
Airmark Corporation
I would assume both of these issues are due to file prep. If you could email me the files you used in these examples along with a photo of the finished print with the errors I can likely get this resolved for you. My email is philj@airmark. FYI, we are the only distributor for the DC Series printers and have support techs well versed on those machines if you end up needing help.
I will keep an eye out for your email.
Best regards,
Phil Johnson
Airmark Corporation
Re: Problems with Summ DC4sx, please help
Hi, i just send you email. Thank you for help