SUMMA DC4 SX

This group is for Summa Printers & Plotters. Questions and issues, advice on all things Summa.
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Signguy 95
Posts: 4
Joined: Tue Mar 10, 2015 10:45 am

SUMMA DC4 SX

Post by Signguy 95 » Tue Aug 02, 2016 2:05 pm

Anyone know what drum right (x2-axis) code means

PhilJohnson
Posts: 23
Joined: Tue Sep 07, 2010 7:44 pm

Re: SUMMA DC4 SX

Post by PhilJohnson » Fri Aug 05, 2016 11:51 am

Hi SignGuy,

This error message is typically caused by one of three things; a defective motor(least likely), the material being too taut on the roll support or you're at the end of the roll, or you don't have your right pinch wheel set in one of the correct pinch wheel locations. I would check the latter two items first and if those don't correct the issue then I would contact our support team to see if this is being caused by a defective motor. Their number is (800)323-9766.

Best regards,

Phil Johnson
Summa Inc.

Iconify
Posts: 10
Joined: Wed Feb 22, 2012 4:15 pm

Re: SUMMA DC4 SX

Post by Iconify » Fri Aug 19, 2016 10:54 am

Im super glad to see someone from Summa monitoring the forum.

wheres the 'like' button...

PhilJohnson
Posts: 23
Joined: Tue Sep 07, 2010 7:44 pm

Re: SUMMA DC4 SX

Post by PhilJohnson » Tue Aug 23, 2016 6:03 pm

I'll be checking the forum a few times a week and I am happy to help out with any questions or concerns anybody might have. You guys can also email me at philj@summa.us if you need anything as well.

Best regards,

Phil Johnson
Summa Inc.

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