Machine thinks Ribbon is Empty

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RA-Graphics
Posts: 8
Joined: Fri Dec 19, 2014 9:49 pm

Machine thinks Ribbon is Empty

Post by RA-Graphics » Tue Mar 22, 2016 2:40 pm

Anyone else have this issue?

Brand new ribbon and chip. Machine thinks the cartridge is empty and wants it replaced. I advance the ribbon forward a few turns and it fixes the issue.

But why does this happen when it's a NEW ribbon no matter what slot it's in? Doesn't matter what color.

Thanks!

Muts
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Re: Machine thinks Ribbon is Empty

Post by Muts » Sat Mar 26, 2016 7:24 am

This has happened to me a couple of times. Summa sent me new chips.

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